Freedompop Reviews: Why It’s Good for Low Phone Usage for You

If you’re looking to purchase a prepaid cell phone plan that is suited for the person who barely uses the phone for talking, texting and internet surfing, Freedompop is one of the best choices available.

What separates Freedompop from the likes of Verizon, AT&T, T-Mobile, and Sprint is that it’s more suited for people who doesn’t focus much on using the phone. It’s great if you’re the introvert type who only converses with a few friends and a close family.

Because who needs so many perks in exchange for dollah-dollah bills if you’re not going to utilize all of it? Surely, someone like you must be finding for something very lite.

And so, Freedompop is there to exist just for you.

But now the question is, is Freedompop good? That’s what we are here to find out.

In this article, we’ll be looking at the plans it has to offer, its phone perks, overall coverage, and customer service. We’ll also be tackling on some essential questions such as:

“Is Freedompop really free?”

“How does Freedompop work?”

“Are the limited number of calls and texts enough for a month?”

And so, we shall see. Why don’t you take this tour with us?

Oh by the way, why don’t you check out the reviews for the top phone carrier brands in America including Verizon, AT&T, T-Mobile, and Sprint.

Is Freedompop Really Free?

Let us answer that big question, yes it is free and that makes this prepaid plan so great!

That is, of course, only to some degree. If you can only accumulate just 200 to 500 MB every month on calls, texts and internet browsing combined, then your plan is free and this should be very ideal for you.

However, if you do happen to step out of bounds beyond 500MB, you’ll have to subscribe to their prepaid plans – but don’t worry because they’re still twice cheaper than something like Verizon.

So another question comes into mind:

How Does Freedompop Work?

Four letters, my friend:


Also known as Voice over Internet Protocol.

This is the same system used by renowned programs that allow for free conversations with other people over the internet – programs such as Skype, Discord, Whatsapp, and Viber are biggest examples, as long as the person you’re conversing with is using the same program.

This is how Freedompop manages to make it free – if you’re texting or calling someone who is also a Freedompop subscriber, there will be no costs in texts and calls which means you can converse with them as much as you like.

That is, of course, your signal is very strong. In case of weak coverage and you want consistent conversations especially with voice calls, you’ll need to pay up for the cellular data and high-quality voice talks all for just a low price of $3.99 a month.

But if you can maintain that signal or you find it unnecessary to have a better call quality than you already have, just stick to the free plan.

Right, now let’s move on to the plans and pricing.

Plans & Prices

We’ll be dividing the plans into two: one is for the free plans and the other for the paid plans.

Free Plans

Now you may think that the numbers are underwhelming but for us, especially with one of our staff members who happen to be very introverted and barely converses on the phone, found this very convenient; no need for unnecessary monthly payments for something he barely uses.

And if you’re the type that just doesn’t really text or call that much, this is the most convenient way to do it.

There’s no bull here either; when they say it’s free it really is free with no extra charge. Just remember that it’s purely free when you’re talking with a fellow Freedompop user – no subtraction in the calls or texts at all.

The only time the calls and texts get expended is when you’re talking with a non-Freedompop user.

Yes, you can use the data for internet purposes but you will clearly have such a limited data, you’d rather just go find for a Wifi signal instead.

If you happen to be the popular person at work or at school and has lots of friends in the Contacts list, we highly advise either getting the paid plans or stick to higher profile phone carriers.

If you aren’t people person, this should be a blessing to you. You’ll be saving as much as $148 a month – no need to pay for bills whatsoever.

This is also ideal for families looking for a phone carrier that’s the friendliest when it comes to the budget. Seriously, it’s like barely considered a utility expense every month when you have a sort like this.

There’s also no need for family plans either because the company lets you have as much Freedompop phones as much as you like.

If everyone in the household happens to be a Freedompop carrier, everyone can converse to each other on the phone for free. That means junior won’t have any excuse as to why he never called his mother after staying up late at night in his friend’s house to play Call of Duty: Black Ops IIII.

Paid Plans

The free plans may be cool and all but sometimes up to 500 MB is just not enough at all. If you’re reliant on mobile data for internet surfing or gaming, you might just want to look at their paid plans.

And as you can see, if you’re planning on a long run with Freedompop, you’ll be paying lesser. If you’re more onto just getting a temporary boost from them, like just a month, you’ll need to pay more.

Judging by the internet quality of Freedompop as well as its perks for the calls and texts, we suggest you get either the 6 month plan or the 12 month plan. That is, of course, you want to stick around with Freedompop more than anything else.

This is usually a choice for many travelers as the plans happen to be very effective on the road.

2 GB is enough to buy for several days worth of calling and texting while uploading their videos in SD.

5 GB is more ideal for cross-country trips. It’s enough for calls and texts as well as internet surfing on the go or live streaming for a short time.

10 GB is best for when you’re traveling abroad. 10 GB should convene you with enough data to upload your hundreds of travel pictures to your social media and even do a bit of live stream over at Instagram.

The $59.99 price for 1 month of 10 GB however, just doesn’t make this appealing at all; we bet you can’t even accumulate all that data in a month unless you’re planning on using it all day and night for a month.

5 GB with a longevity of 6 to 12 months is righteous enough for the moderate traveler. Just remember that it doesn’t have that many perks like T-Mobile.


If you’re very committed to Freedompop and you don’t happen to have phone beforehand, sure, you can take a look at their collection. Just be mindful that they do not have the latest phones in store.

What they do have are refurbished devices – there’s nothing wrong with refurbished ones, to be honest. But if you’re the type that wants the latest Samsung Galaxy Note or this year’s iPhone you won’t find it here, unfortunately.

Here’s what they have in the list:

  • Apple: iPhone 7/7s, 6s/6s Plus, SE
  • Samsung: Galaxy S7/S7 Edge, S6/S6 Edge/Edge Plus, S5, Galaxy Note 5
  • LG: G3
  • HTC: 10, One A9, One M9, One M8
  • Kyocera: Torque ST

But what if you want Freedompop to be your cellular service and want the latest phone model at the same time? You can do so through the miraculous work of BYOP (Bring Your Own Phone).

Freedompop is happy to announce that they offer free 500 MB of data for the latest gadgets in the market right now. Hopefuls will find this very convenient.

BYOP is also a money-saving tactic,saving you as much as $1000 worth of unused data and phone model exclusivity.


Freedompop does have its share of general coverage in the country. If you want to know if it’s available in your region, you may want to look at their estimation map.

Your phone coverage will depend on what model you buy: either CDMA or GSM. If the acronyms are too much of a mouthful it simply goes like this:

  • CDMA Phones = Sprint Network
  • GSM Phones = AT&T Network

CDMA-Based Phones

It’s quite unfortunate to say that Sprint has the least coverage in America.

You will need to check out the latest coverage map of Sprint to see if you’re on the right track.

Since it doesn’t cover as much as Verizon or at least like AT&T, traveling with Sprint tends to be a hassle.

Some areas will work such as in major metro areas but when you go to countrysides and small towns, Sprint’s weakness begins to show.

But what they lack of in terms of overall coverage, they make up for the Freedompop free plan: When you have a CDMA phone, you get the 500 MB plan with no extra charge whatsoever.

GSM-Based Phones

Without a question, AT&T rules over Sprint when it comes to coverage. Even in rural areas, AT&T dominates.

AT&T may cover a very large part of America but you still might want to check their official map if you’re in range because if not, you’d have to either move to a covered area or just find another telecom company.

GSM phones, while they may be strong in overall coverage, do only get the 200 MB free plan of Freedompop. Sorry folks, the 500 MB free plan is exclusive for CDMA phones only.

Customer Service

We were hoping that Freedompop’s kind-to-heart low-cost plans and free calls and texts would be complemented with good customer service. Sadly it’s mixed reaction for us;

It’s not as bad as what you’d expect but we thought that the hotline personnel would be more transparent to their customers. On the other side, when it comes to time and fast response rate, they’re good at it.

By transparency we mean being honest about telling us that not everything in Freedompop is totally free such as calling and texting to a person who doesn’t use the same phone carrier.

We’d also like to add that one representative even told us that they sell the latest phones in the market but in reality, they’re only selling refurbished ones from 2 to 3 year old phones. What gives?

Emailing them is also a hassle since they will only reply to you at least 24 hours later. No really, we counted down and it did turn out to be a day after. Also you’ll be speaking to a bot – which is something we don’t like because want to talk to someone organically about our problems.

On the contrary, we do like that their services are pretty much free – no additional costs just for things like installment or putting in a hotspot inside the house.

Calling the hotline is pretty spot-on too as you don’t have to wait long for someone to talk to you unlike other higher profile phone services out there.

On-site visits are good too since the tech team arrives earlier than the expected schedule.

The staff in the physical stores are very accommodating too – contrasting on what the representatives in the hotline are. They’re fully knowledgeable about everything Freedompop.

Is Freedompop Good?

With little to no payment needed in order to enjoy what they have to offer for budget-minded individuals as well as having good coverage along the country, Freedompop is definitely a good choice for the person who doesn’t communicate much over on the phone.

In addition to that, Freedompop subscribers won’t even have to spend a single dime every month just to use the services. Just be very mindful that the calls and texts are very limited and will only reset on the following month.

While you can enjoy the freedom of the pop, you still have the option to pay for additional data through how many months you’ll be using either the 2 GB, 5 GB or 10 GB. If you want our recommendation, get the 6-12 month plan of the 5 GB plan as it’s right on the money.

But on the contrary, Freedompop’s free offers also limit perks here – there’s barely any perks to be had here – no spare unthrottled data, no extra internet data, no international perks, no phone discounts and no bundles with the likes of TV and internet.

In the end, you pay what you get – and what you’re getting here is a very low-budget end of the phone carrier spectrum which is good for the one who are looking to save up money for the rainy season.

Phone offers aren’t all too great since what they have are just refurbished 2 to 3 year old phone models of high-profile brands however, you can always bring your own device for manual activation.

It’s a hit or miss when it comes to the Freedompop service, however. It’s a hit when it comes to response time on the hotline, with the staff at the physical stores and no-cost service. It’s a miss with the hotline representatives mostly.

Coverage will also depend on what device you have and where you live: CDMA phones are Sprint phones that automatically gets 500 MB worth of calls and texts while GSM phones are AT&T phones that will only get the 200 MB plan.

Of course, that also means GSM phones have much better coverage than that of CDMA phones. It’s just up to you which phone you want as there are no wrong decisions here.

In short, Freedompop is good for people who don’t want the gimmicks of fancy perks and crowd-pleasing bundles.

It’s efficient, it’s consistent, it’s magnificent.


Are all the plans prepaid?

Yes, all Freedompop plans are prepaid. They do not have large scale unlimited plans like Verizon or T-Mobile.

Will there be a minus in my call or text if I communicate with a fellow Freedompop user?

The magic of Freedompop is that when you talk with a person who uses Freedompop too, you don’t waste any precious call or text at all. It’s fully unlimited this way.

This is because of the VoIP technology they use – the same tech that Skype, Discord, FB Messenger, Whatsapp, Kik, and Viber are using in order to keep communication free.

The only time there will be a minus is when you talk to a non-Freedompop user.

Does the 200 MB and 500 MB plan reset every month?

It’s a good thing that you don’t have to worry if you’re running low on calls or text; the 200 and 500 MB plans will reset on a monthly basis without any taxes, extra fees or Auto Pay.

I want to use their paid plan. What’s the best one they have?

We highly recommend getting the 5 GB plan for 6-12 months if you’re constantly on the road or 10 GB if you’re traveling on an international scale.

The 5 GB plan is enough to get you uploading your travel photos and videos on the go while the 10 GB is best when you’re abroad; your tendency is to keep on uploading lots of pictures in real time so yes, 10 GB would be suited for the global trekkers who want to update their followers.


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Sam Churchill
Sam Churchill
Sam Churchill is the founder and editorial in chief at Daily Wireless. He has spent more than 2 decades blogging about all forms of wireless communications.

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Sam Churchill
Sam Churchill is the founder and editorial in chief at Daily Wireless. He has spent more than 2 decades blogging about all forms of wireless communications.

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